Delete your SHANKED account
This page explains how to permanently delete your SHANKED account and what happens to your data.
How to request deletion
1
Email us from your account addressSend a message to privacy@shanked.club from the email address registered to your SHANKED account. This is how we confirm the request is really from you.
2
Use the subject line "Delete my account"No other details are needed — your email address identifies the account.
3
We'll confirm within 30 daysYou'll get a reply confirming the deletion is complete. Most requests are handled within a few business days.
What gets deleted
Deleted permanently
- Your account and email address
- Your display name and profile
- Season history, rounds, scores and putts
- Titles, achievements and unlocked items
- Saved courses and game settings
- Any games you were hosting
Kept for legal reasons
- Purchase and transaction records, retained for up to 7 years as required for tax and accounting law
- These records are kept in a form separated from your profile and are not used to identify you in the app
Important to know
- Deletion is permanent. We can't restore an account once it's deleted.
- Resident Pro is not refunded by deleting your account. If you want a refund, ask before deleting — see our Terms.
- You'll lose your unlocks. Retail pack codes and comp codes already redeemed cannot be redeemed again on a new account.
- Playing as a guest? Guests have no account. That data is discarded when the game ends — nothing to delete.
Just want to sign out instead?
If you only want to remove SHANKED from a device, open the app and tap sign out on the start screen. Your account and unlocks stay safe and come back when you sign in again.
Questions
Contact privacy@shanked.club. See also our Privacy Policy.